Product FAQs

Yes, our products are truly natural, right down to the preservatives we use. Plus we use organic ingredients approved and certified by Ecocert and Cosmos wherever possible.

Our masks, SOLE and CHUN, do contain ethylhexyglycerin, a broad-spectrum preservative enhancer. We use this ingredient because there’s a risk that these products will get contaminated if you use your fingers or a dirty brush to apply them. While ethylhexyglycerin is derived from vegetable glycerine, it’s classified as semi-natural due to chemical processing.

Yes, all our products are Vegan and Gluten-free.

Our products typically have a shelf life of 18 to 24 months when unopened. Once opened, they will last up to 9 months. To keep your products fresh for as long as possible, please keep them out of direct sunlight, at room temperature or below 24°C, and store them at normal humidity.

We source our ingredients from all over the world. We try, however, to minimise our carbon footprint by purchasing as much as we can locally.

Most definitively. We avoid using any endangered plants and we don’t purchase any botanicals or active ingredients from unethical suppliers.

No, we do not test on animals. We love animals and we are a cruelty-free brand.

We follow EU product safety and GMP (good manufacturing practices) standards and we fully disclose all ingredients used in our formulations. We want you to know exactly what you’re putting on your skin – and feel good about it.

In Thailand, in an Ecocert-certified production facility, under the direct supervision of our founder and formulator, Daniela.

Yes. We use transparent glass containers that can easily be recycled or reused anywhere in the world. Only the caps and lids are made of PET, the most commonly recycled and recyclable plastic. As a safeguard for the purity and efficacy of our products, which contain water and delicate ingredients that require care when stored, PET closures are the best option available on the market right now. We are working on replacing PET with eco-plastic as soon as possible.

Yes. We always keep the concentration of active ingredients in our products at safe levels. AZUR, SHAANT, KORU and SOLE contain a safe blend of the purest and highest grade essential oils; however, if your skin is particularly sensitive, severely acne-prone or if you suffer from recurring eczema and dermatitis, we suggest you consider using ÏIS, HAE, NAÃ and CHUN instead. Our water-based products contain plant extracts and hydrosols – they do not contain essential oils.

Our products are 100% natural. We use ingredients that are safe, and we use actives and essential oils in low concentrations that are suitable for use during pregnancy. Every pregnancy is unique, however: as a general rule, therefore, we recommend limiting your use of aromatic skincare when pregnant.

If you choose to use one of our face oils (AZUR, SHAANT, KORU) when breastfeeding, please do so away from feeding time. Some aromas, especially the base notes of SHAANT, can linger for hours and infants shouldn’t inhale essential oils, especially in the first 3 to 4 months of life.

Start by cleansing your face, even just with water. Exfoliate once or twice a week with SOLE and mask once a week with CHUN.

Apply lighter and water-based products first (ÏIS, HAE, NAÃ), followed by our oils (AZUR, SHAANT, KORU).  

If you’re planning on putting on your SPF and make-up after applying our products, please wait a few minutes before doing so, in order to give our facial oils time to absorb into your skin.

We have dedicated a full section of our site to facial oils and how to make the most out of them – click here to learn how to use them.