Free Skin Consultation

Book a 30-minute video consultation to get personalized advice based on an evaluation of your skin, your lifestyle and your skin goals.
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Do you have questions about your skin? Are you feeling confused about which skincare products are best suited for your needs? Unsure about how to apply your skincare products? We are here to assist you. 


Here's how it works: 

  1. Book a 30-minute one-on-one video consultation with our skin expert, Daniela. 
  2. Ask any questions you have about your skin or products. 
  3. We will evaluate your skin and provide personalized recommendations for products and routines.

 

 

We process orders within 48 hours, Monday to Friday.

We offer FREE DELIVERY for orders over USD 150 with FedEx/selected couriers and FREE DELIVERY for all orders within THAILAND.

You can choose to ship with FedEx (transit time 2 - 6 business days), Couriers (2-10 days)  and International Postal Courier service (Transit time 4 -12 days). We ship from Thailand. Your tracking number will be sent to you by e-mail as soon as the parcel is shipped.

To check out our shipping rates chart by country Click Here.

Please be aware that if applicable, Import Duties and VAT/GST must be paid by the recipient once the goods have arrived. The designated courier will notify the amount to pay and how to pay before clearing the goods.

 

Do you accept returns or offer refunds?

If the products you have ordered are not a good match with your skin, we will refund you in full excluding shipping charges. Please get in touch by e-mail within 15 days of purchase.

customerservice@nativessentials.com

Effective skincare, kind to your skin and to the planet

Sustainably sourced

Minimal impact on the environment

CRUELTY-FREE

We will never test on our furry friends

EFFECTIVE BOTANICALS

Our vegan ingredients are also backed by science

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