Here is how it works:
- select the E-Gift amount
- select your preferred payment method and check out
- we will issue an E-Gift Card with a unique code and e-mail it to you
- you can then e-mail the E-Gift Card to the person you are gifting the voucher
Please note that:
- You cannot purchase an E-Gift Card with another E-Gift Card
- You can redeem your E-Gift Card and enjoy our store-wide discounts when available
- Our E-Gift Card can be used partially or if you wish to purchase products for a value higher than our E-card, simply pay the difference at check out (credit card, Paypal, Lay Bays, Bank transfer).
- E-Gift Cards are non-transferable, non-refundable and are not redeemable for cash.
- We cannot replace lost E-Gift Cards as the full card code is visible only to the customer and not to us.
We process orders within 24 hours, Monday to Friday.
We offer FREE DELIVERY for orders over USD 120 with FedEx and FREE DELIVERY for all orders for THAILAND.
You can choose to ship with FedEx (transit time 2 - 4 business days) and International Postal Courier service (Transit time 4 -12 days). We ship from Thailand and Hong Kong. Your tracking number will be sent to you by e-mail as soon as the parcel is shipped.
Please be aware that if applicable, Import Duties and VAT/GST must be paid by the recipient once the goods have arrived. The designated courier will notify the amount to pay and how to pay before clearing the goods.
Do you accept returns or offer refunds?
If the products you have ordered are not a good match with your skin, you can exchange them (only for Thailand and Hong Kong customers only) or we will refund you in full excluding shipping charges. Please get in touch by e-mail within 30 days of purchase.